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Voice Cloud PBX Solution for Hotels

The all-in-one voice solution that connects seamlessly with your PMS – simplifying operations and delighting your guests.

Flexible Solution to Match Your Unique Business Needs

End-to-End Solution

From initial setup and PMS integration to providing hardware and 24/7 support, we manage it all. You focus on your guests — we’ll handle the rest.

Unlock Significant Savings

No bulky hardware, no headaches. Our cloud platform reduces CAPEX, boosts efficiency, and cuts down your carbon footprint.

Voice Cloud Architecture for Seamless Communication

Our cloud voice solution combines the robust features of an on-premises PBX telephone system with the streamlined simplicity of cloud-based communication. Ideal for modern hotels or groups transitioning to cloud systems, the Nonius Voice Cloud PBX serves as the central hub, handling all internal and external calls.

To facilitate smooth integration with your Property Management System (PMS), we utilize the Nonius Integrations — a powerful “translator” capable of interfacing with over 100 PMSs. This ensures your cloud voice system communicates effectively across all hotel operations.

Strategic Partnerships for a Complete Communication Suite

To deliver a world-class service, we partner with global telecom providers. This means you get a complete solution – from local phone numbers in any region to crystal-clear international calling – all managed through a single, reliable partner.

Europe

Belgium

Preferred Partner

Czech

Preferred Partner

France

Preferred Partner

Germany

Preferred Partner

Italy

Preferred Partner

Netherlands

Preferred Partner

Portugal

Preferred Partner

Spain

Preferred Partner

Supported Partner

Sweden

Preferred Partner

United Kingdom

Preferred Partner

North America

Asia

Canada

Preferred Partner

Mexico

Preferred Partner

United Arab Emirates

Preferred Partner

Asia

United Arab Emirates

Preferred Partner

*other countries to be announced soon

Meet our AI Concierge: The Future of Hospitality Service

  • AI-Powered Receptionist seamlessly integrated with Nonius Voice Cloud.
  • More Than a Digital Assistant – a full guest voice solution.
  • Enhances Guest Experience with instant and smart responses.
  • Optimizes Hotel Operations for efficiency and cost savings.

Voice Softphone – Smarter Staff Communication

Stay connected with secure, seamless calling for hotel staff.

No Password Hassles

Secure Single Sign-On (SSO) with Microsoft & Google

Crystal-Clear Calls

 Optimized for hotel Wi-Fi, even in weak signal areas. No more dropped calls.

Works Everywhere

Available on Android & iOS with instant push notifications.

Easy & Cost-Effective

Zero Hardware, Zero Headaches – just install and go!

Compliance and Management

Take full control of your hotel’s communications. Our secure, SSO-enabled backoffice simplifies everything—from managing guest calls and billing to updating room status. We streamline administrative tasks so your team can put its focus where it belongs: on creating an exceptional guest experience.

Your Worry-Free Transition to the Cloud

Migrating your phone system shouldn’t be a source of stress. We’ve got you covered every step of the way! Our comprehensive services ensure a hassle-free transition and uninterrupted operation.

Expert Installation

On-site setup by Nonius Regional Units and trusted partners for a smooth transition.

24/7 Support

Round-the-clock support and maintenance, ensuring continuous, reliable operation.

We partner with leading hotel phone vendors to ensure compatibility

What our clients have to say

In the past years, we have renovated the entire property including the upgrade of all IT to state-of-the-art equipment. With this it was natural for us to look for a user friendly, yet advanced system for our guests to enjoy. It felt very natural to choose Nonius’ system.

Tomas TegforsGeneral Manager at Hotell Reisen

Our team worked closely with Nonius to achieve successful results in the opening of the One Hundred Shoreditch hotel. The solutions we chose are exactly what we had in mind when we envisioned a modern and innovative hotel in one of the coolest neighbourhoods in London. We are very confident that our guests will enjoy the convenience and comfort that the One Hundred Shoreditch has to offer.

Mark HeyburnHotel Manager at the One Hundred Shoreditch

This was a challenging project of infrastructure and technological transformation, that was needed to meet our guests’ expectations. We highlight the IP telephony solution integrated with our system, the interactive HD TV that enhances communication between hotel and guests, such as: a promotion, an ad or just a simple break down of the current state of the guests billing. We wish this to be a prosper and lasting partnership, thank you Nonius!

Nicolas ChamiExecutive Director of Praia Ipanema Hotel

In the case of the partial renovation of our mountain hotels, we decided to trust the Nonius team. The team perfectly knew how to advise and guide us on our phone system implementation.

Marie-Lys ManificatProject Manager at Alp’Azur Hotels

What is the difference between Nonius Voice Cloud Solution and Nonius Voice On-Premises Solution?

The Nonius Voice Cloud Solution is hosted and managed by Nonius in the cloud, offering easy scalability, reduced on-site hardware, and minimal IT maintenance. The On-Premises Solution, on the other hand, is installed locally. However, the best choice depends on the specific needs, goals, and circumstances of each hotel or hotel chain.

What is the setup time for Nonius Voice Cloud compared to the on-premises solution?

The cloud setup is generally quicker as there is no physical hardware installation required.

How does Nonius Cloud technology benefit my property?

Our cloud technology lowers capital expenses (CAPEX), improves operational efficiency, eliminates the need for on-site hardware, and contributes to a reduced carbon footprint.

Can I monitor and improve contact centre operations?

Yes, our voice system integrates with QueueMetrics, offering real-time wallboards, live alarms, and monitoring options to manage contact centre processes and improve productivity.

Would you like to upgrade your hotel communication?

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