AI Assistant designed for higher operational efficiency and improve guest satisfaction through voice interactions.
Turnkey Interactive Voice Assistant Solution
Powered by Nonius Voice Cloud, our Voice Concierge enables:
Seamless In-Room Services
Guests can access hotel information and services using simple voice commands.
Smart Guest Requests
Instantly manage requests like housekeeping and room service, enhancing guest satisfaction and convenience.
A Game-Changer for Guest Interaction
Leverage the power of OpenAI with our AI Receptionist, seamlessly integrated into the Nonius Voice Cloud. This innovative feature is more than just a digital assistant — it’s a comprehensive guest voice solution that optimizes hotel operations while enhancing guest experiences.
24/7 Guest Engagement
Automatically answers guest calls, ensuring uninterrupted service.
Multilingual Capabilities
Responds to guests in multiple languages, offering a personalized experience.
Seamless Integration
Works smoothly with the Nonius Voice Cloud, integrating with your existing systems.
Scalable and Customizable
Tailor responses and workflows to match your hotel’s brand and operational needs.
Intent Recognition and Ticketing Integration
Identifies guest requests and integrate with ticketing systems.
Ongoing Reliability
Enjoy peace of mind with continuous technical support and AI enhancements to keep your systems running smoothly. Our dedicated team is always ready to assist, ensuring minimal disruption to your operations.
Integration Services
Custom integrations with SOS, GRMS, and other third-party systems.
Custom Configuration
Expertly tailored parameters and prompts to fit the unique needs of your property.
Frequently Asked Questions
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What is the Voice AI Concierge?
The Voice AI Concierge is an AI assistant that uses voice interactions to improve operational efficiency and guest satisfaction in hotels. It is designed to handle a variety of guest requests and provide information, acting as a seamless in-room service and a 24/7 receptionist.
How does the Voice AI Concierge improve guest experience?
It enhances guest experience by providing a convenient and modern way for guests to access hotel services. Guests can make requests for housekeeping or room service with simple voice commands, receive immediate answers to their questions, and engage with the hotel’s services in multiple languages, 24/7.
How does the Voice AI Concierge handle guest requests?
The system uses intent recognition to identify guest requests and can be integrated with ticketing systems to manage requests efficiently, such as those for housekeeping or room service.
Can the system be customized for my hotel?
Yes, the solution is scalable and customizable. You can tailor responses, workflows, and prompts to match your hotel’s brand and specific operational needs. Nonius also offers custom integration services with third-party systems.
What technologies power the Voice AI Concierge?
The solution is powered by Nonius Voice Cloud and leverages the power of OpenAI to create an intelligent and responsive AI Receptionist.